Willow Therapeutic, PLLC uses the Meta Pixel and other digital tools to track the effectiveness of our advertising. By using this site, you acknowledge that we collect Consumer Health Data (such as your interest in mental health services).

Third-Party Sharing

We share this data with Meta (Facebook) for marketing purposes. This information is limited to your digital behavior and IP address; it is never linked to your clinical records, session notes, or protected health information (PHI).

Your Rights

You can opt out of tracking via your browser settings or Meta’s ad preferences. We do not sell your health data for monetary value.

Effective Date: January 1, 2026.

This notice describes how your mental health information may be used and disclosed. We are required by law to maintain the privacy of your PHI.

Uses for Treatment, Payment, and Operations

We use your info to provide care, bill insurance, and manage practice quality.

Your Rights

You have the right to request your records, and in accordance with 2026 federal guidelines, we will fulfill record requests within 15 days. You may also request a restriction on how your info is shared.

Contact

For privacy questions, please fill out our form at the bottom of this page.

Clinically Recognized Care

Telehealth is considered a clinically appropriate and legally recognized form of mental health treatment in WA, IL, and CO.

The Location Rule

If you see Shelly: You must be physically located in Washington, Illinois, or Colorado at the time of your session.

If you see Emerson: You must be physically located in Illinois at the time of your session.

Safety Protocols

At the start of every telehealth session, your therapist will verify your exact physical address and your emergency contact information. If a technical failure occurs, your therapist will attempt to contact you via your agreed upon backup method.

Colorado Clients

The practice of psychotherapy is regulated by the Division of Professions and Occupations. Any questions or grievances can be directed to: 1560 Broadway, Suite 1350, Denver, CO 80202 | (303) 894-7800.

Illinois Clients

Mental health records are protected under the Illinois Mental Health and Developmental Disabilities Confidentiality Act, which may provide greater privacy protections than HIPAA in certain circumstances. Any questions or grievances can be directed to: IL Dept. of Financial and Professional Regulation, 320 W Washington St, Springfield, IL 62786 | (888) 473-4858.

Washington Clients

Healthcare records are governed by RCW 70.02. You have the right to receive an accounting of any disclosures of your PHI made by this practice. Any questions or grievances can be directed to: Washington State Department of Health, PO Box 47877, Olympia, WA 98504 | (360) 236-4700.

Confidentiality is the cornerstone of therapy, but there are legal exceptions where we must disclose information without your consent:

• Safety: If there is a serious threat of harm to yourself or others.

• Abuse: Suspected abuse or neglect of a child, elder, or dependent adult.

• Legal: Valid court orders or subpoenas.

• Minors (IL): In Illinois, parents/guardians may have specific rights to access records for minors aged 12–18 under HB 2994, unless the therapist determines it would be harmful.